Privacy Policy

Effective Date: 01.07.2025

Welcome to Puriva Aesthetic and Lifestyle Clinic. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our clinic, website, and online shop.

1. Information We Collect

We collect personal information in the following ways:

a. When You Visit Our Website or Online Shop:

  • Personal Identification Information: such as your name, phone number, address, email address, and any other details provided during checkout or through contact forms.
  • Payment Information: when you make a purchase through our online shop, we process payment via secure third-party payment gateways. We do not store your credit card information.
  • Technical Data: including IP address, browser type, time zone, pages visited, and device information via cookies and analytics tools.

b. When You Book a Service or Subscribe to Newsletters:

  • Appointment details, service preferences, and relevant health or aesthetic goals you voluntarily provide.
  • Consent to receive updates, newsletters, and marketing communications.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill product orders and manage payments in our online shop
  • Provide and manage aesthetic treatments and consultations
  • Send booking confirmations and reminders
  • Deliver newsletters, special offers, and promotional content
  • Improve our website and online store functionality
  • Conduct analytics and market research via cookies and tracking tools

3. Online Shop & Payment Security

All transactions through our online shop are encrypted and processed through secure third-party platforms. We use industry-standard safeguards to protect your personal and payment data. We may store order history and purchase preferences to improve your experience and provide relevant product recommendations.

4. Newsletter and Marketing Communications

If you opt in to our newsletter, we may contact you with:

  • Promotions and discount codes for treatments or products
  • Updates about new services or skincare items
  • Invitations to events or seasonal campaigns

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us at info@puriva.id

5. Cookies Policy

We use cookies to enhance your browsing and shopping experience. Cookies help us:

  • Remember your preferences and items in your cart
  • Monitor website usage and optimize performance
  • Personalize content and advertising

You can manage cookie settings through your browser. Disabling cookies may limit the functionality of our site.

6. Google Analytics

We use Google Analytics to understand how users interact with our website and online shop. This service collects anonymous data such as:

  • Visitor behavior
  • Pages visited and time spent
  • Device, location, and referral source

Google Analytics helps us improve our digital services. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
More info: https://support.google.com/analytics/answer/6004245

7. Data Sharing and Disclosure

We do not sell or rent your personal data. Your information may be shared only with:

  • Third-party service providers (e.g., payment processors, marketing platforms, delivery partners)
  • Legal authorities if required to comply with applicable laws
  • Trusted analytics or customer service providers under strict confidentiality agreements

8. Data Security

We implement administrative and technical safeguards to protect your personal data. All sensitive data is transmitted via secure protocols (SSL) and stored with encrypted systems where applicable.

9. Your Rights

You have the right to:

  • Access, update, or delete your data
  • Opt out of marketing communications
  • Request data portability
  • Withdraw consent for processing where applicable

To exercise any of these rights, please contact us at info@puriva.id.

10. Third-Party Services and Links

Our website or online shop may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations or legal requirements. All updates will be posted on this page with the updated effective date.

Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Puriva Aesthetic and Lifestyle Clinic
Jalan Sunset Road 89, Kuta 80361, Bali, Indonesia
Email: info@puriva.id
Website: https://puriva.id

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